China Travel Forum

[ghnfty]

Can someone please give me a recommendation for the Ocean Hotel? I am tentatively scheduled to stay there for 7 days in the middle of this month.

[Aggie]

We stayed at the Ocean Hotel in Shanghai on the nights of May 22 and 23, 2005 and cannot recommend it. Our bathtub had a sewage backup. We had someone come check out our sink the night before because it kept making glug, glug sounds. They were clueless. The next morning when my husband stepped in the tub he got the very gross surprise of raw sewage. It took half an hour to get someone up to look at it. We were with a group and had to insist repeatedly that we couldn't wait while they fixed it! We would have missed our bus. Finally we were given a different room and lugged our own stuff down there because we had no time for any of their "service".

[aynor]

I would print out this review of Ocean Hotel and take it with you to check in, or contact them ahead of time and express concern that everything in your room is in good working order. Others in our group on the 19th floor had gurgling in their sinks which would also indicate plumbing problems on that floor. These gurgling noises were not while the plumbing was being used in this hotel's bathrooms!The assistant manager is the person who can address your concerns.

[J.M.Soria]

We stayed 3 nights in November in this institution - it does not deserve to be called a hotel, let alone a 4-star one. Just a few details about the place: it was impossible to get the room temperature lower than 26 degrees Celsius, it is very badly located and the prices are ridiculously high. But what really got us on edge began with a phone call we received on November 4th, at 22:30. It was, good heavens, the manager, a certain Mr. Wiseman (sic). The gentleman asked us what we had done to a hand towel, which their most competent staff had brought to his attention because it was tinged with red. We thought it was a joke, but managed to explain that my wife dyes her hair in a reddish colour (I think this is not forbidden in China). Then Mr. Wiseman decided that we had three options: either to wash the towel ourselves, to pay for special washing or to buy the towel. I took the last option and keep the offending towel (now perfectly white) as a remembrance of all that nonsense.