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Hotel Tips
When you stay at a Hotel are you always paying for services you don’t use or always looking for services they don’t have? A little research and planning can help you find the right room in the Hotel that best suits your needs. We can help you become an informed traveler and help you find that room so you can enjoy a safe, healthy and economical stay.
CHOOSING A HOTEL

How can I pick the best Hotel for me?
How can I find the closest ATM to my Hotel?
How can I get access to business services and the Internet if my Hotel doesn’t offer those services?

GETTING THE BEST DEAL

How could a stay at a more expensive Hotel provide an even cheaper vacation than staying at a discount Hotel?
How can I save money on my room rates?
What other types of special discount programs are available?
How can I find other businesses that have partnered with my Hotel to provide me even greater rewards for using their services?
How can I get a good rate if I don’t have a reservation?
What does the term "rack rate" mean?
What should I know about rack rates and discounts?
What does it mean if I have a coupon that states a rate "with coupon at check in", "space available" and/or walk-in only?

SPECIAL SERVICES AND PROGRAMS

Can Hotels honor my special requests?
How can the Hotel’s concierge improve my stay in town?
Do Hotels reward you with frequent flyer mileage?
Do Hotels have any loyalty programs of their own?

PICKING YOUR ROOM

What do I need to know to find out which Hotel offers the best room for me?
Why is requesting a certain location for my room important?

POLICIES

Will I have to pay an advance deposit to make a reservation?
How far beyond the reservation time will the Hotel honor my reservation?
What are the differences between a confirmed and a guaranteed reservation?
What do I need to know about the Hotel’s cancellation policy?

MAKING RESERVATIONS

What should I verify before I make my reservation?
What extra charges and fees should I ask about?
What information will I need to reserve my room?
How will I get to the Hotel?
Where can I find information on airports so that it will be easier for me to find the rental car counter or meet the Hotel’s airport shuttle?
How can I decrease the chance that the Hotel will break my reservation?

BEFORE YOU LEAVE

Do I need to confirm my reservation?
Besides confirming my reservation, what else should I do before I leave on my trip?
What if I am delayed, but will still need the room later?
What if it turns out that I don’t need my room after all?

PACKING 

Read our Packing Tips section for help with packing.

AT CHECK IN

What will I need to present to the front desk at check-in?
What if I get there and they don’t have a room for me?
Is there a chance for an even better deal at check-in?
What should I verify at check-in?
Is there any thing else I might need to pick up at check-in?
How can I avoid surprises when I check out?
What should I do if I can’t make it out by checkout time?

HOTEL SECURITY AND SAFETY

What should I know about Hotel security?
Why is a Hotel’s safety and security even more important to me when I travel outside the United States?

SAFETY HINTS

How can I increase my safety in the Hotel’s parking lot?
How can I protect my valuables while staying at the Hotel?
How can I improve my safety while staying at the Hotel?

CUSTOMER SERVICE ISSUES 

What should I do if I have a problem with the Hotel?
What information should I have if I need to contact the Hotel’s customer service department?

TIPPING

How much should I tip?

CHECK OUT TIME
What should I do when I’m ready to check out and leave my room?
What do I need to do at check out?
HOTEL CONSOLIDATORS

How could using a Hotel Consolidator to make reservations help me save money or find a service when everyone else is sold out?
What should I know about using a Hotel Consolidator before I make reservations with them?
Should I confirm my Consolidator reservation directly with the travel industry supplier?

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